Ask The Realtor®: Customer Buyer Relationship vs Client Buyer Relationship

June 8, 2013 12:24 am Published by Leave your thoughts

Ask The Realtor®

Q: By having an Ultimate Marketing System to create a high volume of buyer traffic through your listings, how do you handle buyers without Realtor® representation?

A: This is something I am often asked when meeting with sellers.  Sellers want to know that they are receiving the best representation possible.  We have structured our team to manage these situations to create a win/win scenario for all parties.

There are several ways in which a buyer can be represented by a Realtor®.  A Client Buyer Relationship is when we work in the buyer’s best interest.  A Customer Buyer Relationship is when our team represents both the buyer and the seller. This means the buyer acknowledges that our fiduciary duty is to the seller; however, they are entitled to fair and honest service as outlined by Real Estate Business Broker Act 2002 (REBBA 2002).

When our listings generate their own leads, those buyer leads are represented under a Customer Buyer Relationship.  This service is free of cost and allows consumer freedom.

Contact a member of Engel & Völkers Ottawa Central today to learn how you can have our experienced team working for you and get your home sold in minimum time for maximum value!

Categorised in:

This post was written by John King Team